Xe77 Privacy Policy – How Your Information Is Protected

Welcome to the xe77 platform. We understand how valuable your personal data is, which is why our privacy policy has been built on complete transparency from the very start.

This privacy policy applies to all members using the xe77 website and related services. By using xe77, you agree to this policy — so we recommend reading it in full before using our services.

Xe77 collects two types of information – what you provide directly and what is gathered automatically while you use the platform.

Information you provide directly:

• Full Name & Date of Birth
• Email address & mobile number
• Residential Address
• Payment details (bKash/Nagad number)
• Copy of national ID or passport for KYC verification
• Information provided when contacting support

Automatically collected information:

• IP Address & Device Type
• Browser Information & Operating System
• Logs of what you viewed on the platform and for how long
• Gaming & Betting History
• Login Time & Location Data

Xe77 collects information in several ways:

• Registration form: You provide information directly when creating an account.
• KYC Process: When uploading documents for identity verification.
• Payment Processing: Payment information is collected at the time of deposit or withdrawal.
• Cookies & Tracking Technologies: Automatically collected while using the website.
• Support Contact: When communicating via live chat or email.

Xe77 uses collected data only for defined purposes — nothing is used unnecessarily.

• Account management: To verify registration, manage login, and ensure account security.
• Identity verification: Meeting legal obligations and preventing fraud.
• Transaction processing: To process deposits and withdrawals.
• Service Improvement: To deliver a better platform experience.
• Bonuses & Offers: Sending personalized offers.
• Customer Support: Assisting with issue resolution.
• Legal Compliance: Complying with legal obligations, including anti-money laundering requirements.
• Security Monitoring: Detecting and preventing suspicious activity.

Xe77 does not sell your personal data. However, limited information may be shared in specific circumstances:

• Payment Partners: Solely to process transactions with payment gateways such as bKash and Nagad.
• Legal Authorities: Upon a valid court order or lawful request from law enforcement.
• Security Services: With fraud detection systems – sharing only the minimum necessary data.
• Corporate Restructuring: With new owners in the event of a change in business ownership.

Xe77 uses industry-leading technology to protect your data — covering not just technical safeguards, but procedural protections as well.

• SSL 256-bit encryption: All data transfers take place through secure channels.
• Firewall & Intrusion Detection: Our servers are protected against external attacks.
• Two-factor authentication (2FA): An added layer of security for your account.
• Restricted Access: Only authorized staff can access member information.
• Regular Security Audits: Third-party experts conduct regular system reviews.
• Data Backup: Secure, encrypted backups are maintained on a regular basis.

Please note – no system on the internet is 100% impenetrable. Keep your password strong and never share it with anyone.

Xe77 uses cookies on its website. Cookies are small data files stored in your browser that help enhance your platform experience.

Xe77 does not retain your data longer than necessary. Our general policy is as follows:

• Active account information: For as long as the account remains active.
• Data from Closed Accounts: Up to 5 years as required by legal obligations.
• Transaction records: Up to 7 years, as required by financial regulations.
• KYC Documents: As directed by regulatory authorities.
• Support Logs: Automatically deleted 12 months after a case is resolved.

As an xe77 member, you have certain fundamental rights over your personal data:

Xe77 is exclusively for users aged 18 and above. We do not knowingly collect information from minors.

If a minor registers using a false age, their account will be closed and all associated data deleted as soon as they are identified.

Xe77 may update this Privacy Policy when necessary. For minor changes, the date at the top of the page will be updated. For significant changes, members will be notified in advance via email or platform notification.

Continued use of xe77 after any changes constitutes acceptance of the updated policy.

For any questions, requests, or complaints regarding our privacy policy, please get in touch:

• Email: support@xe77.im
• Live chat: Available on the website 24/7
• Response time: Usually 24–48 hours

For data protection requests, please email us with a valid ID so we can provide the right information to the right person.